FREE SHIPPING ON ALL ORDERS OVER $50

FAQ


Frequently ASked Questions

How do your Clothes Fit?

Like a Glove. Check out our Sizing Page for more details. 

Do You ship to canada?

Yes! We ship internationally. Additional charges may apply. See our SHIPPING INFO page for more details. 

What is your Return Policy?

Exchanges

Free Exchanges or Returns for Store Credit. Store Credit issued via Promo Code to be used at checkout. 

Shipping is on us, and we will provide a return label, when you follow the prompts HERE.

Once your items are received, please allow 5-7 business days for return processing. You will receive email updates when your return is approved, again when the items are received, and the return is processed. 

*Exchanges subject to Inventory Availability. 



Returns

Returns to original payment method will be subject to a $4.95USD processing fee that will be deducted from refunds. Return shipping is on us, and we will provide a return label, when you follow the prompts HERE

Please allow 5-7 business days for processing and credit card fees may require several business days to show up on statements. 


*Clearance items may be excluded as marked

*We are unable to process returns without hang tags attached. Items returned without hang tags will be returned to you.*



What Currency is your Store? 

All prices are displayed in USD by default, but you can select CAD by clicking in the top tight hand corner of your screen on desktop or at the bottom of the main menu on mobile. This is for reference purposes only. All orders are placed in USD and any necessary conversions are calculated by your financial institution at the time of purchase. 

How Long Will my Order Take to Ship?

Please allow 24 hours to process your order. You will receive an order confirmation right away, and then a shipping confirmation with tracking once shipped. Occasionally there is a delay in processing emails or tracking even when the item has shipped. If you have any concerns about your order, please email support@catchindeers.com. (More info HERE)

What happens if my order is lost or stolen before arrival?

The Lads won't let you go without. Send an email to Support@catchindeers.com and we will look after you. (Subject to product availability. More info HERE)

Who Makes your Hats/Tees/Hoodies? 

All products are designed by CATCHIN' DEERS® and manufactured in our affiliated factories unless otherwise noted. With exception to small-run or one-off products, we do not purchase blanks and apply a logo treatment. This way, we can ensure the quality of our products, and create a consistent fit profile that you can depend on. 

Can I purchase your products at local retailers?

Yes, we have a robust network of independent and large retailers that carry CATCHIN' DEERS® Products. Click HERE for our Dealer Locator. 

My Favorite Product is out of stock. What now? 

Dang. Unfortunately these things happen. We launch a new collection every Spring and Fall. We occasionally re-order popular styles, but most everything is new every 6 months. The lads gotta stay ahead of the trend... 

Try reaching out to a retailer near you (DEALER LOCATOR). 

Oops, I ordered the Wrong Size. What can I do? 

We've got you covered. 

We offer Free Exchanges or Returns for Store Credit. Store Credit issued via Promo Code to be used at checkout. 

Shipping is on us, and we will provide a return label, when you follow the prompts HERE.

See our RETURNS PAGE for more details.

Do you offer Military Discounts? 

Yes, we offer 15% Off for:

-Active and Retired Military Personnel

-First Responders including Police, Fire Fighters and EMS

-Essential Healthcare Workers including Doctors, Nurses, Certified Nursing Assistants or a similar field. 


Please email Support@catchindeers.com with your Name, Occupation, Location and one form of verification. We will respond with a promo code.

Thank you for your Service!


*Not available with any other offers.

6-Pointer Guarantee

-Your shopping experience will be an easy one

-Your shipping will be fast and inexpensive, with expedited options

-We will treat you like one of the lads; responsive and easy to work with

-Our products will be as advertised

-Our Products will be high quality at reasonable prices

-Love the Products, Love the Process or send em back.

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

Your cart is currently empty.
Shop now